Online Shopping Policies

We do NOT offer Refunds or Returns for Online Purchases.  All Sales Are Final

Item Arrived Damaged - We only replace or refund items that arrive damaged.  You have 48 hours from the time you receive your package to notify us of any damages.  Once this 48 hour grace period ends, there are no returns, no refunds, and no exchanges issued.  Please take a picture of the box, and the item and send an email to info@onlinefinishingtouches.com

We inspect all packages, and test all battery operated items prior to shipping. We want your item to arrive in one piece, so extra care and attention will be taken to ensure that happens.

Understanding Your Rate - your shipping quote is based Canada Post rates from Okotoks, AB to your destination. 

Canada Post, Station Main
Okotoks, Alberta, Canada
T1S1A4

Are You In A Rush? -  Select In store pickup and include a brief message. We can get a quote with other courier companies such as Canpar, DHL, FedEx, Purolator, or UPS with an overnight alternative.

If you have any other questions please call (403) 984-3374, or send us an email to info@onlinefinishingtouches.com